Withdraw from a purchase

You can withdraw from a purchase within 14 days of receiving your order, without giving a reason. Use the form below and include:

• the words "I withdraw from my purchase"
• your order number
• which items you are withdrawing from (or "whole order")
• the date you received the order

We'll confirm by email and send you the return instructions. You pay the cost of sending items back unless they arrived damaged, faulty or wrong. Full details are on our Returns & refunds page, which also has the model withdrawal form.